Privacy Policy

1. Information We Collect

 

We collect two primary types of information to process your orders and improve our service:

  • Information You Provide: When you purchase or create an account, you provide us with your name, shipping/billing address, email, phone number, and payment details. We use this information primarily to fulfill your order processing, shipping, and billing.

  • Automatic Information: When you browse the Site, we automatically collect your device's IP address, browser type, and details of the products you view. We use this for site security, analysis, and site improvement.

Payment Note: We do not directly store sensitive credit card information. This data is handled securely by certified third-party payment gateways.

 

2. How We Use Your Information

 

We use the collected information for the following core purposes:

  • Order Fulfillment: To process transactions, ship your jewelry, provide order confirmations, and handle returns.

  • Customer Service: To respond to your inquiries, resolve issues, and assist with custom design requests.

  • Marketing: To send you promotional emails about new collections and sales 

  • Security: To prevent fraud and ensure the security of our website and services.

3. Sharing Your Information

 

We do not sell or trade your Personal Information. We only share it with trusted third parties to run our business effectively:

  • Service Providers: We share necessary data with companies that perform functions on our behalf, such as Shipping Carriers for delivery, Payment Processors for secure payment handling, and Analytics Providers to measure site usage.

4. Cookies

We use "cookies," which are small data files stored on your device, to remember your preferences and track your interaction with our Site. You can usually choose to disable cookies in your browser settings.

 

5. Your Rights (Opt-Out)

 

You can choose to opt-out of receiving our marketing emails at any time by clicking the "unsubscribe" link found at the bottom of our emails. You can also contact us to access, correct, or delete the personal data we hold about you.

 

6. Contact Us

 

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Phone: 91+ 89504 81975

Our store at karnal, Near char chaman, Kunjpura road near HDFC bank, karnal, HR, 132001, IN